Testimonials

Don’t just take our word for it, have a read of some of the feedback we get from our lovely clients…

posw logo
I wouldn’t hesitate to recommend Karolo for their services in design and web development. As an organisation we were very pleased with the quality of the service, and also really appreciated the timely way in which the team responded to our queries and in the delivery of the outputs. Working with this local independent company was a positive experience throughout.
Tom Evans
Placemaking and Strategic Planning Manager, Swansea Council
Green Willow Logo
We used Karolo for our rebrand and new website, from start to finish, they have been fantastic to work with, providing excellent communication throughout. Karolo took the time to discuss and understand our values as a business, giving attention to detail in all aspects of their work including design, structure, layout, and UX to provide a finished product of the highest standards which we are extremely proud of, thank you Karolo.​
Marketing Manager
GREEN WILLOW FUNERALS​​
These guys are a dream to work with. Right from the beginning they took time to really understand our business and what we were looking for in our new website. They led us step by step through the development process right through to launch. We are very pleased with the end results and have had very positive feedback from stakeholders on the new website too.

We were quickly up and running thanks to user friendly guidance on how to maintain the site. With a support package that suits our needs and budget and a friendly team who are always willing to share their expertise to help us enhance our online offering, it is hugely reassuring knowing that, with them, we've got our web presence covered. Thanks Karolo!
Louise Griffin
Marketing & Admissions Director, Christ College Brecon
Brain Blasterz logo
From brief, to concept, to implementation, I could not be more impressed with the effectiveness, exceptional communication and high standard at which the team at Karolo carried out our website design and development. Having received praise from staff and customers alike, our new website design and functionality has taken our brand to a new level.
Ryan Edwards
Digital Marketing & E commerce Manager, Brand hatchers
Finding a web design agency is never easy and you often cannot be sure what to expect, it often feels like a shot in the dark. However, working with Karolo has been a pleasure. They smashed our expectations and created a wonderfully intuitive and beautifully designed website that fit the brief we gave them perfectly. Not only have they been remarkedly accommodating and really responsive, they are just generally very good people that are great at what they do. Thanks Karolo for everything.
Hamish Myers
Product Officer, Neuronostics
Karolo were fantastic to work with. Insightful, prompt and proactive in both design and development of our brand site. Highly recommended, we look forward to working with them again on future projects.
Darren Mooney
Global Brand Manager, Quintessential Brands
A proactive team with creative suggestions and attentive service. They transformed our website and are always quick to reply with any problems or questions. Would highly recommend.
Hannah Beadsworth
Development Manager, Aloud Charity
At City Hospice, we always receive excellent service and support from the team at Karolo. They work with us to ensure our website meets our needs and always make suggestions for improvement and support our campaigns. They really care that we do well and are a very important part of our charity, far more than just a supplier. We see them as our colleagues and would highly recommend their service. Thank you
Amanda Fenton
Fundraising and Marketing Director, City Hospice
I worked with Karolo on the Hensol Castle Distillery website. Mark and Laura have been amazing from start to finish, we couldn't have asked for a better team. Laura is always quick to answer my many, many emails and fixes any problems I have straight away. I highly recommend.
Molly Mann
Marketing Manager, Hensol Castle Distillery
We are delighted with our new website, designed for us by Karolo Design. Their team was a pleasure to work with throughout the process. We found them to be approachable, knowledgeable and they solved any queries we had along the way very quickly. Their service was outstanding from start to finish and since our launch they are still supporting us with the same level of professionalism. I would highly recommend them!
Renée Gardi
Marketing Manager, Wansbroughs Solicitors
Karolo is brilliant. Mark and the team are so attentive to the needs of the client and, for us, they've gone above and beyond. The website Karolo's team created for us literally surpassed expectations and even took our message, vision, media, content and detail to a level I didn't think was possible. Mark and his team took our brief and worked on our project with such care and consideration and I don't know how they did the job in the time they did. A big, big thank you, Karolo. Our new logo, also created by Karolo, went through a series of developments which helped Karolo and Bhubesi Pride Foundation achieve a new brand and logo that, again, has taken our image to another dimension. Mark is also so helpful and brilliant to work with. Don't hesitate - Karolo will work hard to achieve exactly what you want, no doubt more!
Richard Bennett
Bhubesi Pride Foundation
We've been working with Mark and his team in the last few months designing and updating our new website and it has been a pleasure to work with them. They're very professional and always available for any questions you might have.
Maria Rivero
Business Development Manager, Celtic English Academy
boxed deli logo
We worked with Karolo to launch our new brand. They supported us from the look and feel of the brand as well as creating brand guidelines through to developing and launching the new website. Throughout the process they were efficient and professional. The whole process was an enjoyable experience.
Marketing Department
Boxed Deli
Mark and Laura were professional, friendly and incredibly helpful throughout the whole website-building process. The end result was fantastic - I would definitely recommend Karolo.
Bethan Davies
Marketing Executive, itsus
From the offset of working with Karolo to redevelop our website, the team took time to understand our needs and challenges, which enabled them to deliver concepts that delivered on our objectives. Karolo’s methodology and process enabled the project to be delivered to an excellent standard, and with a great quality service. Throughout the development phases of the website the team have been very responsive and flexible, and have worked closely with us to move the website along - they are truly a pleasure to work with. We would have no issues with recommending Karolo to others. Thank you to Mark, Laura and the team for delivering a website we can be proud of!
Anna Pearce
Marketing Manager, BIC
Throughout our engagement with Karolo, the team were professional, easy to deal with and quick to respond. They took us through the whole design and build process of our new website, tailoring requirements to our needs and turning initial ideas into a modern and well designed front door to our business. We were very happy with the end product and the support received throughout.
Darren Cole
Director, LGimprove
The team at Karolo were great to work with and transformed our businesses website. The service Mark & Laura provided was excellent dealing with our many many messages. They were always on hand to help with any queries our team had and provide both creative ideas and solutions. They delivered on time and on budget - would highly recommend!
Andrew Langridge
Marketing Executive, Blackwood Engineering
We have been working with Karolo for the past 3 years and their creativity and professional knowledge has been an absolutely vital element in the development of our business. We have completely updated and pivoted our business model, market engagement and marketing; Karolo have been with us at every step of the journey helping us not only identify the public face of the business but also building in easy to navigate user experiences- from a total brand redesign, imagery, 2 new websites, marketing collateral, magazines and infographics. The team interpret our ideas and then exceed all our expectations in turning them into reality.

We couldn’t have achieved what we have in the tight timeframes without the vital input and ideas from the Karolo team. In a word they are brilliant.
Heather Anstey-Myers
CEO, Chambers Wales
As an e-commerce start-up I was conscious that the quality of our website and branding would be the difference between the success and failure of the business. I talked to a wide variety of agencies, both web design and branding specialists, before eventually meeting the Karolo team and deciding to work with them on both of these key elements.

I honestly could not be happier with both the website and the branding that Karolo developed for us. Our business has got off to a flying start and it is primarily down to the quality of the work done by Mark and his team. Customers regularly praise the look and functionality of the website, and it has allowed us to reach a wide customer base after just a few weeks of trading.

Mark and his team have been great to work with, always on hand and responsive. The design of the website has felt like a very collaborative process, with the Karolo team keen and able to turn our ideas into reality, but also happy to introduce their own thoughts and suggestions too. They met tight deadlines and were able to incorporate various unusual elements into the site (a subscription service and interactive map among others) that work seamlessly and look fantastic. I’m very much looking forward to continuing to work with Karolo over the coming months and years.
Tom Pinder
Managing Director, The Welsh Cheese Company
Karolo were responsible for the redesign and development of the Salon Privé website, which has been instrumental in improving the overall user experience. The old design was clunky, difficult to navigate and read. With fresh page designs and a more intuitive navigation, this has greatly improved. Developed on the stable WordPress platform allowing easy administration of the front end.

Readily available for help & advice of any development work requirements. Aftercare service has been excellent, easy to work with and there is always someone on the end of a phone if required.
Robin Henderson
Digital Marketing Manager, Salon Privé
Potters Pub
From my first meeting with Mark to discuss initial ideas for our new website, through to the implementation of this creative process and the launch of the new website, the whole process was very smooth. I was impressed with the way the team at Karolo approached the project, their interaction with us and associated partners to garner as much useful information as possible, their resulting ideas and suggestions and quick and efficient response to our feedback and comments at all stages. Together we were able to create exactly the look and format of website that we wanted and that was relevant to our business.

Mark recommended other experts in the field of social media and marketing who were a great help to develop our social media profile alongside the website.

Karolo provided training on how to update and monitor the website ourselves, which is surprisingly easy even for people like us who are complete novices at it! It is also reassuring to know that they are only a phone call away if we experience any problems or blips along the way and able to resolve them in a timely manner.

I would fully recommend Karolo for your website design - they have pitched themselves at the very competitive end of the market and provide excellent value for money and customer service.
Caroline Rabaiotti
Director of Potters Pub
It would be true to say that Karolo, under the leadership of Mark Stevenson, has transformed the way we deal with our clients. Our website is now the envy of our competitors and is at the very core of all Brompton's business. Over the course of a year we deal with thousands of instruments, and without the superb framework created by Karolo this would simply not be possible. Not only have Karolo transformed our website, they have helped to create a unique Brompton's identity, through their clever and insightful advertising and branding advice, helping us to achieve the status of market leader in Europe and the UK.
Peter Horner
Managing Director, Brompton's Auctioneers
Ludlow Street Healthcare
Karolo have just finished developing a completely new website for us, and we are delighted with the results.

As the Ludlow Street Healthcare Group includes a number of separate services, each with their own sub branding, this has proved a complex project and the experience that Karolo brought to this project has been essential. Also, as we are a small marketing department the fact that the whole process was very efficiently managed was greatly appreciated.

We are delighted that they have delivered a new website that expresses our person-centered, outcome-based ethos more closely, provides a user journey tightly focused around the communication needs of each our audience groups, along with greater brand cohesion. Their CMS-based site has also allowed us to incorporate all the marketing assets we have available to us providing a ‘richer’, more comprehensive user experience.
Ludlow Street Healthcare