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Client testimonials

Don't just take our word for it, have a read of some of the feedback we get from clients...

"We are delighted with our new website, designed for us by Karolo Design. Their team was a pleasure to work with throughout the process. We found them to be approachable, knowledgeable and they solved any queries we had along the way very quickly. Their service was outstanding from start to finish and since our launch they are still supporting us with the same level of professionalism. I would highly recommend them!"

Renée Gardi, Marketing Manager, Wansbroughs Solicitors

"These guys are a dream to work with. Right from the beginning they took time to really understand our business and what we were looking for in our new website. They led us step by step through the development process right through to launch. We are very pleased with the end results and have had very positive feedback from stakeholders on the new website too. We were quickly up and running thanks to user friendly guidance on how to maintain the site. With a support package that suits our needs and budget and a friendly team who are always willing to share their expertise to help us enhance our online offering, it is hugely reassuring knowing that, with them ,we've got our web presence covered. Thanks Karolo!"

Louise Griffin, Christ College Brecon

"Karolo have just finished developing a completely new website for us, and we are delighted with the results.

As the Ludlow Street Healthcare Group includes a number of separate services, each with their own sub branding, this has proved a complex project and the experience that Karolo brought to this project has been essential. Also, as we are a small marketing department the fact that the whole process was very efficiently managed was greatly appreciated.

We are delighted that they have delivered a new website that expresses our person-centered, outcome-based ethos more closely, provides a user journey tightly focused around the communication needs of each our audience groups, along with greater brand cohesion. Their CMS-based site has also allowed us to incorporate all the marketing assets we have available to us providing a ‘richer’, more comprehensive user experience."

Ludlow Street Healthcare

"We have been working with Karolo for the past 3 years and their creativity and professional knowledge has been an absolutely vital element in the development of our business. We have completely updated and pivoted our business model, market engagement and marketing; Karolo have been with us at every step of the journey helping us not only identify the public face of the business but also building in easy to navigate user experiences- from a total brand redesign, imagery, 2 new websites, marketing collateral and infographics. The team interpret our ideas and then exceed all our expectations in turning them into reality.

We couldn’t have achieved what we have in the tight timeframes without the vital input and ideas from the Karolo team. In a word they are brilliant."

Heather Anstey-Myers, CEO, Chambers Wales

"As an e-commerce start-up I was conscious that the quality of our website and branding would be the difference between the success and failure of the business. I talked to a wide variety of agencies, both web design and branding specialists, before eventually meeting the Karolo team and deciding to work with them on both of these key elements.

I honestly could not be happier with both the website and the branding that Karolo developed for us. Our business has got off to a flying start and it is primarily down to the quality of the work done by Mark and his team. Customers regularly praise the look and functionality of the website, and it has allowed us to reach a wide customer base after just a few weeks of trading.

Mark and his team have been great to work with, always on hand and responsive. The design of the website has felt like a very collaborative process, with the Karolo team keen and able to turn our ideas into reality, but also happy to introduce their own thoughts and suggestions too. They met tight deadlines and were able to incorporate various unusual elements into the site (a subscription service and interactive map among others) that work seamlessly and look fantastic. I’m very much looking forward to continuing to work with Karolo over the coming months and years."

Tom Pinder, Managing Director, The Welsh Cheese Company

"We needed to update our website so that we could provide our clients and visitors with an clear understanding of what we do, while also showcasing our latest work in an effective way. Karolo were brilliant to work with, they understood us as a company and what we wanted to achieve with the website, while also using their expertise to guide us through the process and provide some great ideas. Mark and his team’s continued and prompt support has also been a huge help and we’re delighted with the results."

Lewis Rossiter, Administrator at CBOF Group

"Karolo were responsible for the redesign and development of the Salon Privé website, which has been instrumental in improving the overall user experience. The old design was clunky, difficult to navigate and read. With fresh page designs and a more intuitive navigation, this has greatly improved. Developed on the stable WordPress platform allowing easy administration of the front end.

Readily available for help & advice of any development work requirements. Aftercare service has been excellent, easy to work with and there is always someone on the end of a phone if required."

Robin Henderson, Digital Marketing Manager, Salon Privé

"Rubin Lewis O’Brien went through the process of rebranding in January 2017, which necessitated the building and development of a completely new website.

This task was undertaken, with speed and efficiency by Karolo – Digital Design and Branding, project managed by Mark Stevenson.

Since launching the website, the ongoing changes and updates have been managed by Karolo with the same professionalism, expertise and helpfulness as the rebranding exercise.  Nothing is too much trouble and the speed with which changes are made is greatly appreciated.

Thank you to you and your team Mark, for the support and effectiveness of your service."

Penelope Jarman, Marketing Officer, Rubin Lewis O'Brien

"From the initial call through to final delivery of the project, Mark and his team were professional and responsive. I'm delighted with the results and have no hesitation in recommending Karolo to others!"

Tom Hemsley, Author of Max Mega Menu

"From my first meeting with Mark to discuss initial ideas for our new website, through to the implementation of this creative process and the launch of the new website, the whole process was very smooth.  I was impressed with the way the team at Karolo approached the project, their interaction with us and associated partners to garner as much useful information as possible, their resulting ideas and suggestions and quick and efficient response to our feedback and comments at all stages. Together we were able to create exactly the look and format of website that we wanted and that was relevant to our business.

Mark recommended other experts in the field of social media and marketing who were a great help to develop our social media profile alongside the website.

Karolo provided training on how to update and monitor the website ourselves, which is surprisingly easy even for people like us who are complete novices at it! It is also reassuring to know that they are only a phone call away if we experience any problems or blips along the way and able to resolve them in a timely manner.

I would fully recommend Karolo for your website design - they have pitched themselves at the very competitive end of the market and provide excellent value for money and customer service."

Caroline Rabaiotti, Director of Potters Pub

"We are constantly addressing what is needed from our website to ensure that we provide the best experience, for clients and visitors to the site. Karolo provides a responsive and proactive working culture which enables us to move forwards quickly - from smaller projects like our online services to the large tasks of the website redesign.  We look forward to working with Mark and the team on the next phase of our website development."

Jane Sanger, Marketing Coordinator, Wards Solicitors

"Absolutely over the moon with our new website, way above our expectations and already delivering outstanding results."

Gavin Hill-John, Operations Director, Heath Vets

"Mark and the team at Karolo were great to work with. They really understood our requirements well, met our tight timescales and built us a beautiful, user friendly website that is performing really well. Thank you!"

Karyn Bayfield, Business Analyst, BBI Group

"I wanted a professional website for my Freelance Makeup Artist business so I asked Karolo to design my website, and I am more than happy with the finished product. It is really easy to navigate around and the layout is clean and eye-catching. Karolo made sure my portfolio was easily accessible as this is the most important part of the website. I have had a great response to the website and I will highly recommend Karolo in the future. Thank you!"

Natalie Jones, Director, Natalie Jones MUA

"I am delighted with the work Karolo did on the Never Out Of Beta website. They went above and beyond what I would expect and gave us a fantastic brand that we use on social media as well as our main site. Karolo gave us several strong options and the only difficult part was picking which one to go for! I have no hesitation in recommending Karolo."

Gavin Davies, Founder of Never Out of Beta

"I approached Karolo on the recommendation of associates working for Media Wales in Cardiff. I met Mark and explained our needs which Mark and his team took on board and proceeded to design a professional, modern and clear website for us.

The process was thorough and the Karolo team were helpful coming up with ideas to highlight our key features/services. I am very pleased that I chose Karolo to design and host our website which has received very positive results for our business.

I would have no hesitation in recommending Karolo"

Andrew Force, Director, Pidgeons

"We are all absolutely amazed at the quality! I want to personally thank you and your team. I've been so impressed with every stage of the process - you listened to what we wanted, offered very enlightened changes and improvements, and have gone above and beyond to develop an exceptional web presence. It's been such a pleasure to see how this has grown, and I look forward to working with (and recommending) Karolo in the future."

Neil Cottrell, Managing Director, LexAble

"Mark and the team at Karolo have worked wonders for us at Ignite Cardiff. From site redesigns to domain name switches, the celerity of their work has been truly remarkable; indeed, it's matched only by the éclat of what they've delivered. We couldn't be happier!"

Steve Dimmick, Ignite Cardiff Organiser

"Dealing with Mark and the Karolo team has been a great experience. They captured the essence of our business and presented a first class concept which was head and shoulders above the pitches we viewed from other suppliers. Throughout the process their design flair, technical capability and project management skills shone through. Our project was delivered on-time and on-budget. Our new site has been very well received and Karolo continue to support us with excellent aftercare. A great job from a great team."

Mike Gorshkov, Director, Linea Resourcing

"I would like to thank Karolo for offering a professional, responsive and creative service both during the set-up and the on-going maintenance of our new website. I would not hesitate to recommend Karolo."

Sarah John, Managing Director, Vincent Davies

"During the initial research visit from the team I was asked questions I had never before been asked in relation to our website and had my eyes opened to a truly new way of working in tandem with another organisation. Perfect!

Throughout the process, the whole team at Karolo were professional, thorough and exceptionally patient. Your support was outstanding.

I am thrilled with the results. We have had fantastic feedback on the website and received a booking for our work within a few hours of it going live."

Linda James MBE, Managing Director, BulliesOut

"I would like to express my thanks for the fantastic job you did designing my website. It was immediately clear that you were very knowledgeable about how to make the website appeal to all of my target market, how to make the users' experience positive, and how to encourage the users to contact me, thereby converting my website users into customers.

I have been inundated with compliments from friends and colleagues with comments such as "very professional" and "really user friendly".

However, for me the biggest testament to the quality of your work is that only 10 days after my website went live, I received my first enquiry through the website from a large organisation asking me for a quote.

I can and do highly recommend Karolo at every available opportunity."

Cerys Ashley, Managing Director, Ashley HR

"It would be true to say that Karolo, under the leadership of Mark Stevenson, has transformed the way we deal with our clients. Our website is now the envy of our competitors and is at the very core of all Brompton's business. Over the course of a year we deal with thousands of instruments, and without the superb framework created by Karolo this would simply not be possible.

Not only have Karolo transformed our website, they have helped to create a unique Brompton's identity, through their clever and insightful advertising and branding advice, helping us to achieve the status of market leader in Europe and the UK."

Peter Horner, Managing Director, Brompton's Auctioneers

"I'm writing to say thanks for the wonderful job you're doing on the Copier Mate website. You and the team always pull out the stops to make designs slick and easy to use, but also make sure that companies are representing themselves and their brands in an authentic way.

What I love most about the experience was how much care and attention you give to understanding our business: rather than simply storming in and making recommendations, you ask questions. And ask questions. And ask questions. That way, you found out what we do, why we do it, how we want to be perceived, and who we want to reach. It seems like common sense that you'd need to know our business inside out. How on earth could you help us achieve our goals online otherwise?

Web design is a market similar to video where, you can pay someone £500 to do it, or even get your nephew/cousin/pet fish to do it for free. You will always get what you pay for, and Karolo offer the best value for money out of any web design agency I've ever come across."

Ed Barnett, Managing Director

We wouldn't hesitate to recommend Karolo - a fantastic, responsive company to work with! Thanks for our great new look.

Rachel Coleman, Director

“It was great to work with Karolo; they came up with brilliant concepts which would engage customers from the moment they entered the site. Even after the website was finished they were incredibly helpful...Thanks to Karolo we have a beautiful, simple and user-friendly site that helps us to stand out from our competitors.”

Tom Gallard, Managing Director, Pwinty